Privacy Policy

Welcome to Certeza Virtual

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, Certeza Virtual.

Information We Collect

We collect different types of information to improve your experience and ensure the proper functioning of our website. These include:

Personal Information

When you subscribe to our newsletter, contact us, or engage with our services, we may collect the following details:

  • Name
  • Email address
  • Contact details
  • Any additional information you voluntarily provide

Non-Personal Information

To better understand how users interact with our website, we automatically collect data such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring websites and links clicked

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website performance, enhance your browsing experience, and analyze traffic. Cookies allow us to:

  • Recognize returning visitors
  • Store user preferences
  • Measure and analyze website engagement

You can control cookie preferences through your browser settings.

How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and improve our content related to travel and tourism
  • To personalize your experience on our website
  • To respond to inquiries and provide customer support
  • To send newsletters and updates if you have opted in
  • To analyze website performance and optimize our services
  • To ensure website security and prevent fraud

Sharing Your Information

We value your privacy and do not sell, trade, or rent your personal information. However, we may share your data in the following situations:

Third-Party Services

We use trusted third-party services to help us analyze website traffic, improve our services, and provide better content. These may include:

  • Google Analytics (for website analytics)
  • Email marketing services (for newsletters and updates)
  • Advertising partners (for personalized ad experiences)

These third-party providers may collect anonymous usage data, but they do not have access to your personally identifiable information unless explicitly stated.

Legal Requirements

We may disclose your information if required by law, legal proceedings, or to protect our rights and the safety of our users.

Cookies and Tracking Technologies

Cookies help us enhance your browsing experience by storing preferences and tracking website performance. By using our website, you agree to our use of cookies. However, you can manage cookies in your browser settings.

If you want to disable cookies, follow these steps for popular browsers:

  • Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Go to Preferences > Privacy > Cookies and Website Data
  • Microsoft Edge: Go to Settings > Site Permissions > Cookies and Site Data

For more details, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites, such as travel partners, advertisers, or external blogs. These websites have their own privacy policies, and we are not responsible for how they collect, use, or protect your personal information.

Before sharing any personal details on external websites, we recommend reviewing their privacy policies.

Data Security

We take data security seriously and implement the following measures to protect your personal information:

  • Secure server hosting
  • Encryption of sensitive data
  • Firewalls and intrusion detection systems
  • Regular security audits

Despite these precautions, no online platform is 100 percent secure. We encourage you to be cautious when sharing personal information online and to use strong, unique passwords for your accounts.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we have collected about you
  • Request correction or deletion of your personal data
  • Opt out of receiving marketing emails
  • Withdraw consent for data collection (where applicable)

To exercise these rights, please contact us at contato@certezavirtual.com. We will respond to your request within a reasonable timeframe.

Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that a child has provided us with personal data, we will take steps to delete it. If you believe a child has provided us with information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any modifications will be posted on this page with an updated effective date.

We encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: